At MLH Physio, we pride ourselves on delivering outstanding clinical excellence and customer service.
We want to make your experience as easy and hassle-free as possible while helping you on your journey to recovery. Here’s what you can expect from us.
Choosing the right appointment
We offer 30 minute assessments at £40 and 60 minute assessments at £60.
If you’d like to discuss multiple injuries or issues we recommend booking the 60 minute assessment.
All follow-up treatments are priced at £35 for 30 minutes.
Once you have booked your appointment, you’ll receive a confirmation email. If it hasn’t arrived, check your spam folder or get in touch with us. We know life can get busy, so we send you a reminder email 24 hours before your appointment.
Once you arrive at our clinic, your first appointment will begin with one of our experienced Chartered Physiotherapists. We take the time to listen to your problem before examining the area of concern. Your physiotherapist will then perform some manual tests to ascertain the issue before recommending a course of action. We aim to give you an accurate diagnosis and a treatment plan to help you recover.
What to wear
You should wear comfortable clothing during your appointment. Feel free to wear shorts or clothing that allows for the injured area to be easily examined and treated.
What if physio isn’t right for you?
We pride ourselves on always delivering honest advice. If we don’t think physio is right for you, we will tell you and help you find the right person who can help with your recovery.
During treatment, we provide a mix of hands-on therapies (including massage and manual stretching) and exercises. We will email you your personal exercise prescription including helpful images and videos to help you remember what to do from the comfort of your own home.
Your next appointment can be booked there and then at a time that is convenient for you. On average, we see people four times. Our aim is to discharge you when you are happy with your progress and happy to continue your exercises without supervision.
Payment and insurance
We take cash and card payments. If you have health insurance, we work with all major insurance companies, we just need an authorisation number.